Privacy Policy

Welcome to TazaCart, an online platform for purchasing fresh and hygienic vegetables and fruits. This Privacy Policy explains how TazaCart, operated as a sole proprietorship, collects, uses, shares, and protects your personal information when you use our website and services. By accessing or using TazaCart, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely via Razorpay, our payment gateway)

b. Non-Personal Information

We may collect non-identifiable information, such as:

  • Browser type and version

  • IP address

  • Pages visited on our website

  • Time and date of visits
    This data is collected via cookies and similar technologies to enhance your experience and analyze website performance.

c. Information from Third Parties

We may receive information from our payment processor, Razorpay, to facilitate transactions. This is subject to Razorpay’s privacy policy.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including delivery.

  • Communicate with you about your orders, account, or customer service inquiries.

  • Improve our website, products, and services.

  • Send promotional emails or offers (only with your consent).

  • Comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Trusted third parties, such as Razorpay for payment processing and delivery partners, to fulfill orders. These providers are bound by confidentiality agreements.

  • Legal Authorities: If required by law or to protect TazaCart’s rights, property, or safety.

4. Data Security

We take reasonable measures to protect your information, including encryption for payment processing and secure storage of personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can review and update your account information by logging into your TazaCart account.

  • Opt-Out: You may opt out of promotional emails by clicking the “unsubscribe” link in our emails or contacting us.

  • Request Deletion: You may request deletion of your personal data, subject to legal retention requirements, by contacting us at support@tazacart.co.in.

6. Cookies and Tracking

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites, such as Razorpay. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

TazaCart’s services are not intended for users under 18 without parental or guardian consent. We do not knowingly collect personal information from children under 18. If we learn such data has been collected, we will delete it promptly.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, order-related data may be retained for accounting and legal compliance.

10. International Users

TazaCart operates in India, and your data is processed in accordance with Indian laws. If you access our services from outside India, your information may be transferred to and stored in India. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of TazaCart services after changes constitutes acceptance of the revised Privacy Policy.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be resolved in the courts of Thane, India.

13. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us at:
Email: support@tazacart.co.in
Phone: 9136985108
Address: Mangalmurti Galaxy, Shop No.9, Khambalpada, Dombivli (East)